Free consultation
Get free advice!
Our experts are available to answer your questions.
Use our appointment booking form to view and select a piece of jewelry, whether you want an appointment in-store or online.
We know that seeing something before you buy it is often the most important step – but we also understand that it's not always easy to come to the store in person. That's why we now offer online appointments, so you can view and purchase jewelry online without having to leave your home.
You can book an appointment to view a piece of jewelry, or to discuss custom jewelry or engagement rings with our team.
At your appointment, you'll have the unique opportunity to speak directly with the goldsmith who will ultimately create your custom-made piece of jewelry. This allows you to ask all your questions, share your personal ideas, and ensure that your jewelry precisely matches your wishes. Experience personal service and expert advice firsthand!
Steffi
Consultation
Nina
Founder
Oskar
Goldsmith
01 BOOK APPOINTMENT
Book a suitable appointment using our calendar app. Tell us which product or products you would like to see and anything else you find helpful.
02 VIEW PRODUCTS
During your appointment, Steffi will show you the products you are interested in.
03 ASK THE EXPERT
During your appointment, you can ask Steffi all your questions about the products to get the answers that will help you most.
YES!
You just have to become a CAPULET CLUB member and subscribe to our newsletter!
We'll give you:
▫️ 5% discount on your first order!
▫️a great birthday gift
▫️First Entry to all specials, promotions and new collections
▫️other great gifts in our LOYALTY program
💝
You can register directly here: CAPULET CLUB
Of course!
We will refund you the full purchase price immediately after the return, or exchange it for another piece of jewelry. 💕
The piece of jewelry must be unworn, with the CAPULET tag intact & not personalized.
You have 14 days from the shipping date for an exchange.
Earrings are excluded from exchange for hygienic reasons
We handcraft each piece of jewelry individually, which takes 10-20 business days.
🔨 If you need your jewelry faster, you can add our TURBO service here: https://capulet.de/products/turbo-express-service
We look forward to hearing from you!!
No problem!
We're happy to help you 🤗
We've put together a guide for proper measuring here: https://capulet.de/pages/groessenmanager
Otherwise, we are available for you Monday - Saturday from 10 AM - 7 PM.
📞 +49 (89) 2284 3850
📱 +49 (151) 6360 9537
We handcraft each piece individually, which takes approximately 10-20 business days.
If you need urgent information, please feel free to contact us directly:
📞 +49 (89) 2284 3850
📱 +49 (151) 6360 9537
We are available for you Mon-Sat from 10 AM - 7 PM!
We are here for you from Monday to Saturday, 10 AM - 7 PM!
✨ Drop by anytime - you don't need an appointment! There's always 🥂☕️ for you.
For special requests in advance, please contact us directly:
📞 +49 (89) 2284 3850
📱 +49 (151) 6360 9537
We look forward to seeing you!
Yes, of course!
You can design your own custom necklace. MIX & MATCH
If you want a special in-between length: Simply select the next possible chain length & enter your desired length in the "Note to workshop" field at checkout.
We'll take care of everything!