Large service package - repairs & changes & special requests
Repair & modification of your CAPULET piece of jewelry
If you accidentally tore your piece of jewelery, if an eyelet came open or the bracelet or chain was otherwise broken we will be happy to repair the piece of jewelry for you like new.
We can also shorten your chain or bracelet, or lengthen it if necessary
The repair / modification of your piece of jewelry includes the following:
- Repair / modification of the chain / bracelet or earring
- Soldering new eyelets and jewelry parts
- cleaning
- New oxidation (for the CAPULET Vintage Style) possibly new gold plating
- Preparation and polishing
Note:
-> Send us to be on the safe side in front of the change to hello@capulet.de or a WhatsApp to our CAPULET mobile phone 015163609537 so that we can clarify whether you are a small or a large service package need
What you have to do for the repair / change:
- Book your repair package here
- Send the broken piece back to us (preferably insuredso that you have proof!)
-
CAPULET Manufactory Munich
Zieblandstrasse 19
80799 Munich
- Please choose whether the broken piece of jewelry is in silver or gold (gold-plated pieces are completely re-gold-plated with 18-carat gold in our electroplating shop) and click on the material in the colored ball
- Add a note: with your return address & details of what exactly should be done
- we will take care of everything and send you your "new" piece of jewelry back as soon as possible !!
Grösse, Maße & Details
Reparatur & Änderung Deines CAPULET Schmuckstücks
- Reparatur: Wenn Dein Schmuckstück aus Versehen kaputt gegangen ist, reparieren wir es wieder wie neu
- Änderung: Wir kürzen oder verlängern Deine Kette oder Armband
- Ringgrössenänderung: Wir ändern Deine Ringgrösse nach Deinen Wünschen
Herkunft & Qualität
- 100% von Hand gefertigt in Deutschland
- aus reinem 925 Sterling Silber oder 585 & 750 Gold
- Nachhaltiges & faires Gold & Silber nach RJC zertifiziert
- Hochwertigste Vergoldungen mit 18 Karat Gold
Verpackung
- Jedes Stück wird in der CAPULET Geschenk Schatulle geliefert
- mit Grusskarte von Hand gepackt
- nachhaltige fairtrade Verpackungen nach FSC zertifiziert
DIE RICHTIGE KETTENLÄNGE
Du weisst nicht wie Du die richtige Kettenlänge herausfindest?
Kein Problem!
Hier haben wir Tipps & Tricks zum Messen der richtigen Kettenlänge zusammengefasst
THE RIGHT CHAIN LENGTH
You don't know how to find the right one Chain length find out?
No problem!
Here we have summarized tips & tricks for measuring the correct chain length
PURE GOLD & SILVER
CAPULET only uses fair, sustainable & conflict-free gold. RJC certified.
- Sterling silver
- Yellow gold
- Capulet gold
- Rose gold
GILT
The gold plating from Capulet is particularly high-quality gold-plated with 18 carats in Capulet Galvanotechnik in Munich.
Gold plating options:
Yellow gold, capulet gold & rose gold.
Capulet gold is a special shade of gold that Capulet developed itself. Particularly cool, discreet & elegant. In terms of color between light yellow gold and before rose gold.
JEWELRY IN PURE GOLD
Each Capulet piece is also possible in solid gold. We use 585 gold and 750 gold. White gold, yellow gold, capulet gold & rose gold.
Excellent quality and high standards take time
A unique piece of jewelry is not created overnight. Our philosophy is to implement the customer's wishes perfectly and true to detail with our goldsmith team, for this we need a little working time.
Delivery times
- Usually we need 5-14 days
- If you want it to be particularly fast, book the Turbo Express Service
Express shipping
After making Express shipping is possible. Your package is guaranteed next business day with you. Please choose Express Shipping at checkout.
If you don't like your piece of jewelry ..
..we will reimburse you for non-personalized and unworn items immediately full purchase price back or change your piece of jewelry exactly according to your wishes.
Information on exchanging rings
Rings apply in principle as personalized, because we custom-make each ring in your desired size.
You can simply put your ring on ours Ring size change let change.
Gold plated rings unfortunately we can because of the massive 18 carat gold coating Not to change
Information on exchanging necklaces & bracelets
If you don't like the chain length or if you want us to lengthen or shorten your bracelet, you can simply get one modification book. We change your piece of jewelery exactly according to your wishes
Procedure for an exchange
Just follow the instructions in our Declaration of revocation.
