Shipping
Free delivery
Free shipping Delivery within Germany with DHL as an insured package.
(Repair services & service items under €100 will be charged at €6.90).
High-priced parcels are sent insured by courier. This is done with delivery date & consultation with the customer.
SHIPPING SPECIAL FALL 2023
Free shipping delivery for jewelryOrders within Germany, Austria & Switzerland.
General shipping costs
Shipping with UPS
Our standard shipping service provider is DHL. If you prefer to ship with UPS, the following shipping charges apply:
Insured shipping DE - up to order value 500€: 9,90 €
Insured shipping DE - from order value 500€: 14,90 €
Insured shipping EU - up to order value 500€: 14,90 €
Insured shipping EU - from order value 500€: 19,90 €
Insured shipping EU
Insured shipping EU - up to order value 500€: 14,90 €
Insured shipping EU - over order value 500€: free of charge
Express shipping KURIER OVERNIGHT
Next day delivery (AFTER production!) : 59 €
Shipping Switzerland
Insured shipping to Switzerland is 59€. In fall 2023, delivery to Switzerland is free of charge.
CAPULET Jewelry is a registered responsibility brand in Switzerland. This guarantees fast and secure processing by CAPULET. Possible customs duties are borne by the buyer.
Special service in case of loss
Delivery is made as an insured parcel with DHL to the delivery address specified by the customer. If the package is lost in the mail, CAPULET Jewelry will initiate an investigation. If the investigation is unsuccessful, CAPULET Jewelry will replace the contents of the package 100% at the company's expense
Info Packstation
Delivery to a packing station is not possible.