THE RIGHT CHAIN LENGTH

You don't know how to find the right one Chain length find out?

No problem!

Here we have summarized tips & tricks for measuring the correct chain length

PURE GOLD & SILVER

CAPULET only uses fair, sustainable & conflict-free gold. RJC certified.

GOLDTOEN

• Sterling silver
• Yellow gold
• Capulet gold
• Rose gold

GOLD PLATING QUALITY GUARANTEE

• The Capulet gold platings are particularly high quality
• with 18 carat gold gold-plated in the Capulet electroplating plant in Munich
• the thickest gold plating possible

HIGHLIGHT CAPULETGOLD

CAPULETgold is a unique gold tonethat Capulet has developed itself. Particularly cool, subtle & elegant. Colored between light yellow gold and rose gold.

CAPULETgold is available in gold plating as well as in solid 585 CAPULETgold

JEWELRY IN PURE GOLD

Every piece from Capulet is also available in pure solid gold possible. We use 585gold and 750gold. White gold, yellow gold, capulet gold & rose gold.

INFORMATION ABOUT SUSTAINABLE GOLD

For more information about sustainable & fair gold, read here

DELIVERY TIMES

• As a rule we need 5 - 15 working days. Each piece is made by hand.
• If you need it particularly quickly, please book the Turbo Express Service
• DELIVERY TIMES for pieces in 585 & 750 gold require 2-5 weeks 

WHAT IS TURBO EXPRESS SERVICE

• We take care of your order immediately & exclusively
• Duration: Piece of jewelry in silver within 48 hours
• Duration: Gold plated pieces need 72 hours
• Express shipping with overnight courier is included in the price

SHIPPING & DELIVERY TIME

• Shipping within Germany usually takes 1-2 days
• Shipping to Austria usually takes 2-3 days
• Shipping is carried out as an insured package with DHL
• If you prefer UPS: simply select UPS at checkout 
• Shipping time to Switzerland is usually 3-7 working days. Due to possible customs clearance, shipping may take longer. 

EXPRESS SHIPPING - fFor particularly fast shipping

• AFTER production express shipping is possible
• Your parcel is like this after the production time guaranteed on the next working day and there are no possible delays with DPD or UPS
• Please do this at checkout Express shipping choose
• This only applies to shipping. If the piece of jewelry is to be forged particularly quickly, please select the TURBO SERVICE book

If you don't like your piece of jewelry.

no problem!

❤️

We will refund you the full purchase price immediately.

For an exchange you have 14 days from the date of dispatch. The piece of jewelry must be unworn, with the CAPULET label intact & not personalized.

Personalized are all rings and bracelets are personalized, as we make them especially for you in your size. If you have any questions, we are always here reachable.

We are also happy to alter your piece of jewelry according to your wishes. 

Click here you can see the CHANGE book.

Procedure for an exchange

Simply short mail or call & return your parcel. We will take care of it IMMEDIATELY your change or refund.

To process your return particularly quickly: simply enclose the completed returns form. 

The returns form you will find here

General information about the exchange

Rings

• Rings are generally as personalized, as each ring is made individually in your desired size
• Ring size change: You can easily order your ring via our ring resizing have your ring resized
• Gold plated rings unfortunately we can not offer gold-plated rings because of the solid 18 carat gold coating. not change 

Chains & Bracelets

• Bracelets are made according to customer requirements in the desired size. personalized personalized. We shorten, lengthen or repair your necklace/bracelet - simply send us an change book. We will alter your piece of jewelry exactly according to your wishes

Ear jewelry

• Ear jewelry cannot be exchanged for hygienic reasons.